Data Protection Policy

Dhokebaji's Privacy Policy — Your data is completely safe

Your privacy is our top priority at dhokebaji. This page transparently explains how your personal information is collected, where it is stored, and how it is kept secure.

Last Updated: January 2026

We use your data Why and how we protect your data

Dhokebaji's core pillars of privacy protection at a glance

End-to-end encryption

All your data is transmitted via SSL/TLS encryption. No third party can read or intercept your data.

Data Not Sold

Dhokebaji never sells your personal information to third parties. Your data is used solely for your benefit.

KYC data protection

Documents submitted for identity verification are stored on secure servers and used solely for the verification process.

Cookie control is in your hands

We use cookies to improve your experience. You can manage cookies at any time through your browser settings.

Adherence to international standards

Dhokebaji operates in compliance with GDPR and international data protection standards. Protecting your privacy is both our legal obligation and our commitment.

Right to Rectification

To correct any inaccurate information in your profile, contact our support team. We will process your request promptly.

Introduction

Welcome to dhokebaji.win. This Privacy Policy ("Policy") describes how dhokebaji ("we", "us") collects, uses, stores, and protects your personal information. By using our platform, you agree to this Privacy Policy.

Dhokebaji has earned the trust of millions of gamers across Bangladesh. We believe transparency is the foundation of a trustworthy platform — you have every right to know exactly what happens with your data. That's why this policy is written in plain language, so every member can easily understand it.

Dhokebaji follows international data protection regulations. Our privacy policy is built in accordance with GDPR (General Data Protection Regulation) and applicable local laws. Protecting your privacy is not just a legal requirement — it is also our ethical responsibility.

This Privacy Policy works in conjunction with dhokebaji's Terms and Conditions. We recommend reading both documents together.

What data we collect

Dhokebaji only collects the information strictly necessary to provide our services. We do not request any additional or unnecessary data.

Data Type What's included Why it is collected
Identity Information Name, date of birth, gender Account creation & age verification
Contact Information Phone number, email address Login, Notifications & Support
Financial information BKash/Nagad/Rocket number Deposit & Withdrawal Process
Identity Verification (KYC) National ID card, passport AML compliance & fraud prevention
Device & Technical Information IP address, device ID, browser Security & Fraud Detection
Gaming Activity Betting history, win/loss records Account review & AML

In addition to the above, dhokebaji automatically collects certain technical data — such as how long you spend on the platform and which pages you visit most. This information is used solely to improve service quality.

If you log in via a social media account, basic profile information provided by that platform may be shared with us.

How your data is used

Dhokebaji uses collected data for specific, limited purposes only. Your personal information is never used for commercial purposes or without your authorization.

  • Account management: To handle registration, login, password recovery, and account security.
  • Financial transactions: To process deposits, handle withdrawals, and issue bonuses.
  • Customer Support: To resolve your complaints, questions, and requests promptly.
  • Security & Fraud Prevention: To detect suspicious activity and keep accounts secure.
  • Legal obligations: To comply with Anti-Money Laundering (AML) regulations and KYC requirements.
  • Service Improvement: To analyze usage patterns and improve your gaming experience.
  • Promotional Communications: To send you offers and bonus information with your consent (opt-out available).

Dhokebaji never shares your information with ad networks, data brokers, or unrelated third parties. We maintain the highest level of care when it comes to your privacy.

Sharing Data with Third Parties

Dhokebaji does not sell your data. In limited circumstances, we may share necessary information with trusted partners — always under strict confidentiality agreements.

  • Payment Providers: Necessary data is shared with bKash, Nagad, and Rocket to complete transactions.
  • KYC verification services: Data may be shared with licensed verification agencies for identity verification purposes.
  • Game providers: Minimum data shared to access Live Casino or third-party games.
  • Legal authorities: We are legally required to provide information when ordered by a court or government authority.
  • Security Partners: Limited data shared with cybersecurity experts for fraud prevention.

Before sharing data with any partner, we verify their privacy policy and enter into a formal agreement. Any misuse of your data by a partner will result in immediate action against them.

Cookie policy

Dhokebaji uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help the platform recognize you.

  • Essential cookies: Login sessions and security tokens — the platform cannot function without these.
  • Functional cookies: To remember your preferred language, theme, and settings.
  • Analytics Cookies: To understand which features are most popular — fully anonymized data.
  • Security Cookies: To detect fraud and multiple accounts.

You can delete or block cookies at any time through your browser settings. However, blocking essential cookies may cause some platform features to stop working.

Security Measures

Dhokebaji uses industry-leading technology to protect your data. Our security framework operates across multiple layers, so that if one layer is compromised, the others remain intact.

  • 256-bit SSL/TLS encryption — bank-grade security.
  • Two-Factor Authentication (2FA) support.
  • Server-level firewall and DDoS protection.
  • Regular security audits and penetration testing.
  • Automated system to block suspicious login attempts.
  • Password hashing — even we cannot see your actual password.

In the event of a data breach, dhokebaji will notify affected members within 72 hours and take swift remedial action.

Your Rights Over Your Data

Every dhokebaji member has full rights over their own data. We respect your rights and aim to respond to any request within 30 days.

1
Right to Access

You may request a list of all information we hold about you. We will provide a complete record.

2
Right to Rectification

If any of your information is incorrect, request a correction and our support team will update it promptly.

3
Right to Erasure

If you close your account and there are no outstanding legal obligations, you may request deletion of your data.

4
Right to Restrict Processing

You have the right to object to the use of your data for specific purposes.

5
Right to Data Portability

You have the right to receive your data in a portable format.

6
Right to opt out

To stop marketing communications, opt out at any time from your settings.

Data Retention Period

Dhokebaji does not retain your data indefinitely. Each category of information has a defined retention period, determined by legal requirements and business needs.

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: minimum 5 years, in accordance with AML regulations.
  • KYC documents: up to 5 years after verification.
  • Customer support contact history: 2 years.
  • Marketing preferences: 3 months after opt-out.
  • After account closure: generally deleted within 1 year, unless required by law.

Minor protection

Dhokebaji strictly prohibits use of the platform by anyone under 18. We do not knowingly collect any data from minors.

Date of birth is verified at registration and reconfirmed during the KYC process. If any underage user is detected in our system, their account will be immediately closed and all associated data permanently deleted.

If you become aware that a minor is using dhokebaji, please notify our support team. We will take immediate action.

Policy Updates

Dhokebaji may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly. The "Last Updated" date is always shown at the top of the page.

Get in Touch

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our support team. We typically respond within 24–48 hours.

Email support
Support Hours
7 days a week, 24 hours a day

Frequently Asked Questions

No, dhokebaji never sells your personal data to third parties. Data is used solely to provide our services, and any sharing with trusted partners is limited and governed by strict agreements.

Your national ID and other KYC documents are stored on servers protected with the highest standard of encryption. Only authorized personnel can access this data during the verification process, and every access is logged.

When you request account closure, we delete remaining data after fulfilling legal obligations (such as retaining AML records for 5 years). Financial transaction records are kept for legally mandated periods.

Yes. Every marketing email and notification includes an "Opt-Out" or "Unsubscribe" option at the bottom. You can also update your notification preferences anytime through Account Settings.

Yes. Contact our support team to request a data portability export. We will provide a portable copy of your data (in CSV or JSON format) within 30 days.
Play Safe

Your data Fully Secured — Join Now

Now that you know Dhokebaji's Privacy Policy, enjoy your games with peace of mind. Your information is always safe on our platform.

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